Cancellation/No-Show Policy
Reserve Your Appointment
To reserve your appointment, a $20 deposit is required for services $50 or more, and a $30 deposit is required for services $100 or more. Your deposit will be applied toward your service total. If the transferred deposit is not used within 3 months, it will be forfeited.
Cancellation Policy
- 12-hour notice is required for cancellations or appointments changed.
- Your deposit will be applied toward your service when you attend your appointment.
- First cancellation with less than 12 hours’ notice: Your deposit may be transferred to a rescheduled appointment as a one-time courtesy or completely refunded.
- Second cancellation with less than 12 hours’ notice: Your deposit is non-refundable and forfeited. OR. Your deposit may be ​transferred to a rescheduled appointment.
- The cancellation policy resets every 6 months, allowing clients to receive the same courtesy again after the reset period
No-Show Policy
- No-Shows will forfeit their deposit and may be required to pay and may be required to pay a new deposit to book another appointment.
*We strive to enforce our policies fairly and consistently; however, management reserves the discretion to apply reasonable flexibility or make exceptions on a case-by-case basis when appropriate.*